Workshop Transparency and Accountability in the Provision of Public Services

Thursday December 4, 1997
Bristol Hotel

8:30-9:00 Registration

Opening Remarks
Dr. Paul Salem, Director, LCPS
Mr. Olaf Kondgen, Resident Representative for Jordan & Lebanon, Konrad Adenauer Foundation

Keynote Speaker
H.E. Bishara Merhej, Minister of Administrative Reform

Transparency & Accountability In The Provision of Public Services
Dr. Kamal Shehadi, Former LCPS Research Director

New Trends in Public Administration Reform
Dr. Siegfried Hohnert, German Specialist

11:00-11:15 Coffee Break

11:15-12:15 General Presentation of the Papers

12:15-13:30 Parallel Workshops: Presentations and Discussions

Workshop 1: Tax Collection: Procedures and Problems
Rana Houry

Workshop 2: Ministry of Health and Social Security Role in Hospitalization
Sima Ramadan

Workshop 3: Assessment of Public Administrations Entrusted in Establishing and Regulating Industries in Lebanon and,Assessment of Customs Efficiency
Sami Atallah

Workshop 4: Consumer Protection Office and the Wheat and Sugarbeet Office
Hussein Gharbieh

13:30-14:30 Lunch Break

14:30-16:00 Continuation of Workshops

16:00-16:15 Coffee Break

16:15- 17:30 Workshop Evaluation and Recommendations
Dr. Siegfried Hohnert


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